Applying Forgotten Lessons in Field Reliability Data Analysis to Performance-Based Support Contracts
نویسندگان
چکیده
منابع مشابه
Reliability or Inventory? An Analysis of Performance-Based Contracts for Product Support Services
Traditional sourcing arrangements for after-sales product support have centered around physical assets. Typically, a customer would pay the supplier of maintenance services in proportion to the resources used, such as spare parts, that are needed to maintain the product. In recent years, we have witnessed the emergence of a new service contracting strategy called performance-based contracting (...
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ژورنال
عنوان ژورنال: Engineering Management Journal
سال: 2016
ISSN: 1042-9247,2377-0643
DOI: 10.1080/10429247.2015.1130508